AI Agents
AI Agents for Customer Service
Automate your customer service operations with 'always-on' self-learning AI Agents.
Benefits
Deploy your Customer Service AI Agents in 4 Easy Steps
From discovery to going live, your new customer service team can be setup in minutes.
Step 1
Agent Discovery
Conduct workshop(s) with relevant stakeholders to identify and prioritize use cases and map the requirements
Step 2
Agent Setup
Develop and launch your first agent with basic logic and integration (process scoping and recording, test dataset of 30-50 examples, baseline agent running and testing with target output mapping)
Step 3
Agent Training
Test performance and gather feedback from process users (agent optimization up to 80% against expected output, variable-level accuracy measurement and optimization, integrations setup, and feedback API interfacing)
Step 4
Agent Live
Extend to more workflows and client teams (live and continuous monitoring, human-in-the loop interfacing, node auto-tuning for automated prompt enhancements, >90% accuracy improvement, weekly business logic improvements)
Benefits
How Beam AI Helps your Customer Service Team
Your customers deserve shorter lead times, prompt responses, and instant case handling - Beam AI Agents can get you there.
24/7
Resolution for Routine Inquiries
60%
Reduction in Inbound tickets
48%
Faster Response Times
Features
Integrate with the Best Customer Service Tools
Beam AI works seamlessly with the customer service systems you already use.
Case Study
What Can Your New Customer Service Team Accomplish?
When it comes to processing orders. returns, or even simply responding to customer concerns, time is of the essence.
Start Today
Start Building Custom AI Agents to Automate Processes
Join our platform and start building AI agents for various types of automations.