Automate Customer Service Operations with Beam's AI Agents

Beam’s AI Agents automate email responses, order & subscription request handling, appointment setting, and more - helping your customer support team tend to 100% of tickets.

Automate Customer Service Operations with Beam's AI Agents

Beam’s AI Agents automate email responses, order & subscription request handling, appointment setting, and more - helping your customer support team tend to 100% of tickets.

Automate Customer Service Operations with Beam's AI Agents

Beam’s AI Agents automate email responses, order & subscription request handling, appointment setting, and more - helping your customer support team tend to 100% of tickets.

AI Agents

AI Agents for Customer Service

Automate your customer service operations with 'always-on' self-learning AI Agents.

AI Agents

AI Agents for Customer Service

Automate your customer service operations with 'always-on' self-learning AI Agents.

AI Agents

AI Agents for Customer Service

Automate your customer service operations with 'always-on' self-learning AI Agents.

Benefits

Deploy your Customer Service AI Agents in 4 Easy Steps

From discovery to going live, your new customer service team can be setup in minutes.

Benefits

Deploy your Customer Service AI Agents in 4 Easy Steps

From discovery to going live, your new customer service team can be setup in minutes.

Step 1

Agent Discovery

Conduct workshop(s) with relevant stakeholders to identify and prioritize use cases and map the requirements

Step 1

Agent Discovery

Conduct workshop(s) with relevant stakeholders to identify and prioritize use cases and map the requirements

Step 1

Agent Discovery

Conduct workshop(s) with relevant stakeholders to identify and prioritize use cases and map the requirements

Step 2

Agent Setup

Develop and launch your first agent with basic logic and integration (process scoping and recording, test dataset of 30-50 examples, baseline agent running and testing with target output mapping)

Step 2

Agent Setup

Develop and launch your first agent with basic logic and integration (process scoping and recording, test dataset of 30-50 examples, baseline agent running and testing with target output mapping)

Step 2

Agent Setup

Develop and launch your first agent with basic logic and integration (process scoping and recording, test dataset of 30-50 examples, baseline agent running and testing with target output mapping)

Step 3

Agent Training

Test performance and gather feedback from process users (agent optimization up to 80% against expected output, variable-level accuracy measurement and optimization, integrations setup, and feedback API interfacing)

Step 3

Agent Training

Test performance and gather feedback from process users (agent optimization up to 80% against expected output, variable-level accuracy measurement and optimization, integrations setup, and feedback API interfacing)

Step 3

Agent Training

Test performance and gather feedback from process users (agent optimization up to 80% against expected output, variable-level accuracy measurement and optimization, integrations setup, and feedback API interfacing)

Step 4

Agent Live

Extend to more workflows and client teams (live and continuous monitoring, human-in-the loop interfacing, node auto-tuning for automated prompt enhancements, >90% accuracy improvement, weekly business logic improvements)

Step 4

Agent Live

Extend to more workflows and client teams (live and continuous monitoring, human-in-the loop interfacing, node auto-tuning for automated prompt enhancements, >90% accuracy improvement, weekly business logic improvements)

Step 4

Agent Live

Extend to more workflows and client teams (live and continuous monitoring, human-in-the loop interfacing, node auto-tuning for automated prompt enhancements, >90% accuracy improvement, weekly business logic improvements)

Benefits

How Beam AI Helps your Customer Service Team

Your customers deserve shorter lead times, prompt responses, and instant case handling - Beam AI Agents can get you there.

Benefits

How Beam AI Helps your Customer Service Team

Your customers deserve shorter lead times, prompt responses, and instant case handling - Beam AI Agents can get you there.

Benefits

How Beam AI Helps your Customer Service Team

Your customers deserve shorter lead times, prompt responses, and instant case handling - Beam AI Agents can get you there.

24/7

Resolution for Routine Inquiries

24/7

Resolution for Routine Inquiries

24/7

Resolution for Routine Inquiries

60%

Reduction in Inbound tickets

60%

Reduction in Inbound tickets

60%

Reduction in Inbound tickets

48%

Faster Response Times

48%

Faster Response Times

48%

Faster Response Times

Case Study

What Can Your New Customer Service Team Accomplish?

When it comes to processing orders. returns, or even simply responding to customer concerns, time is of the essence.

Case Study

What Can Your New Customer Service Team Accomplish?

When it comes to processing orders. returns, or even simply responding to customer concerns, time is of the essence.

Case Study

What Can Your New Customer Service Team Accomplish?

When it comes to processing orders. returns, or even simply responding to customer concerns, time is of the essence.

Customer Service

Automating 96% of Order Updates for a German Manufacturing Company

96% of Order Updates Automated

89% Manual Processing Time Reduced

23% decrease in Manual Errors

Start Today

Start Building Custom AI Agents to Automate Processes

Join our platform and start building AI agents for various types of automations.

Start Today

Start Building Custom AI Agents to Automate Processes

Join our platform and start building AI agents for various types of automations.

Start Today

Start Building Custom AI Agents to Automate Processes

Join our platform and start building AI agents for various types of automations.