Agents run the work. Operators make sure it is done right, at every step.
Beam AI and Alloyed have partnered to bring agents into live enterprise operations for your org.
Used by Fortune 500 Companies & Scale ups
Beam and Alloyed
Why Beam AI on Alloyed?
Why the pairing works
Alloyed already runs the work. It holds the client relationship, the service levels and the operators who know where each process bends. Beam brings the layer that finds which of that work is worth automating and builds the agents that take it. Neither company is selling the other's product, and the client does not have to run an AI programme, appoint an internal owner or absorb a new vendor.
Four stages, end to end
Building an agent workforce inside a live operation runs in four stages, and each one hands its output to the next. Nothing is re-derived between the analysis and the delivery, which is the gap where most pilots die.
Map how the process actually runs
Rank what is worth automating
Build agents for the selected steps
Run them under human oversight
Agents and operators
Nobody is being replaced by a chatbot. Agents run the standard path at speed and volume, Alloyed's operators own the exceptions and the edge cases, and the design rule is simple: work an agent does not recognise stops with a person rather than passing through.
Agents on the repeated path
Operators on every exception
Accountability stays with Alloyed
Oversight you can see
Known exceptions are documented before the build starts. Accuracy standards are set per engagement in the client's own service levels, not in a vendor's marketing copy. Agents run in production under human oversight, and everything the operators catch feeds back into the platform.
Travel and hospitality first
The first vertical is travel and hospitality, because the work is high volume and legible. Clear repeated paths, and a clear line between what an agent should take and what needs a person. The last one is not a joke. Parking and luggage questions outrank almost everything else in a guest support queue, and almost nobody staffs for them.
Overbookings
Group booking rules
Early check-in requests
Parking and luggage
How the partnership works
This is a service, not a platform sale. Alloyed's clients keep buying the service they already buy, and the agents show up inside it. Alloyed maps the process, ranks what is worth automating, builds the agents on Beam's platform and runs them alongside its own operators. Beam provides the discovery, the platform and the governance underneath.
