Time-off request handling

When an employee submits a leave request, the agent reads the dates, balance, and request type, then checks them against your accrual and blackout rules. If the request fits policy and the balance covers it, the agent updates the record and notifies the manager and employee. Overlapping team absences, negative balances, or unpaid leave sit outside the approved rules, so the agent holds the request and routes it to the manager or HR with the conflict summarized, leaving the final approval to a person who knows the wider context.

Employee record maintenance

As profile changes arrive, whether a new address, role title, or bank detail, the agent reads the update, applies your validation rules, and writes the change to the Tellent HR employee record where connector permissions allow. It can keep start dates, departments, and reporting lines consistent across linked fields. Sensitive edits, like compensation figures or contract terms, are never written silently: the agent notifies an HR administrator and waits for confirmation before the change is saved, so payroll-relevant data stays under human control at all times.

Onboarding task lists

When a new hire record is created, the agent reads the start date and role, then applies your onboarding template to open the standard tasks: equipment, accounts, and document collection. It assigns each task to the owning team, sets due dates relative to the start date, and notifies stakeholders. Steps that need a decision, such as which access level a role should receive or a missing signed contract, are flagged to HR rather than completed automatically, so a person confirms anything tied to policy or security before it proceeds.