Payment collection

Paystack processes card and bank payments for businesses, and a Beam agent works the records around each charge. When an order or invoice is ready, the agent reads the amount and customer, applies your rule, and initiates or confirms the payment through the connector. Successful charges update the order and the ledger, while declines and pending states are captured and retried or escalated per your policy. Anything unusual, a suspected duplicate, an amount over a threshold, or a mismatched customer, is routed to a person, so no questionable charge clears without a human eye.

Settlement reconciliation

Money that clears has to match what the books expect, and an agent does the tie-out. When a settlement posts, the agent reads the payout, compares it against the related orders and fees, and updates each record that reconciles cleanly. Gaps, short settlements, or fees that fall outside the range you approved are flagged to finance with the transaction list attached. Routine matches close on their own, so your team reviews only the lines that disagree instead of walking every payout by hand each cycle.

Refund and dispute handling

Refunds and chargebacks touch money, so an agent prepares them and lets a person decide. When a refund is requested or a dispute is opened, the agent reads the original transaction, gathers the order and payment context, and applies your rule to sort clear cases from judgment calls. Small, policy-clean refunds can proceed where you allow it, while disputes, high-value refunds, and anything flagged by your fraud rule are routed to a person with the evidence assembled, so decisions stay with your team.