Product and membership catalog

Payhip hosts digital downloads, courses, and membership plans, and a Beam agent keeps the catalog accurate. When pricing, availability, or a coupon changes in your source of truth, the agent reads the update, applies the approved rule, and edits the matching Payhip listing. New products dropped into a connected folder or sheet can be staged as listings for sign-off. Price changes beyond a set threshold, or a product missing a file or description, are routed to a person, so nothing goes live half-finished or mispriced to your buyers.

Order and subscription tracking

Every sale and recurring membership leaves a record, and an agent reads them to keep the rest of your tools in step. When an order completes or a subscription renews, cancels, or fails, the agent captures the event, applies your rule, and updates the CRM, ledger, or list you nominated. Refund requests, failed renewals, and chargeback signals are flagged to a human with the order attached, so money-affecting cases get a real decision while routine confirmations and receipts post on their own.

Post-purchase customer follow-up

After checkout there is delivery, onboarding, and tagging to handle, and an agent does the repeatable parts. When a buyer completes a purchase, the agent reads the order, applies the approved rule, and grants access, adds the customer to the right list, or sends the next step. Buyers who report a broken download, dispute a charge, or trip a fraud rule you set are handed to a person, so the agent clears the standard follow-ups and leaves the judgment calls to your team.