Bulk SMS campaign dispatch

Octopush sends SMS messages to large contact lists. A Beam agent reads an audience segment and your approved message template, then queues the campaign at the timing your rule specifies. It writes send status to each contact so you can see who was messaged. Before dispatch, contacts missing consent, holding invalid numbers, or sitting on your suppression list are held back and surfaced to a marketer. The agent messages only recipients your rules clear, and any campaign that would exceed a volume or budget limit you set pauses for human approval first.

Delivery receipt handling

Octopush returns delivery receipts showing whether each message reached the handset. A Beam agent reads these receipts and updates the contact record with delivered, failed, or pending status. Following your rules, it retries soft failures once and marks hard failures for cleanup. Numbers that fail repeatedly or return unusual error codes route to a person who decides whether to correct or retire the contact. This keeps your sendable list accurate without dropping contacts automatically, and it gives campaign owners a clear view of true reach versus attempted reach.

Inbound reply and opt-out processing

Octopush receives replies and stop requests from recipients. A Beam agent reads inbound messages, applies your keyword rules to honor opt-outs immediately, and writes the updated consent status to the contact. Straightforward replies, like a yes to an offer, advance to the workflow you defined. Messages that carry questions, complaints, or ambiguous wording route to a support or sales person rather than an automated reply. The agent guarantees opt-outs are respected on its own while leaving genuine conversations to a human who can answer them properly.