E-Signature Request Routing

IgniSign sends a document out to one or more signers and tracks whether each person has opened, viewed, or signed it. A contract or form reaching the point where signatures are needed is what prompts a Beam agent to start this request, reading back who has and hasn't signed yet, and updating the document's record or sending a reminder to whoever is still outstanding. Once every required signer has completed their part, the agent marks the document fully executed, though a dispute over who was meant to sign, or a signer refusing outright, gets passed to a person to sort out directly.

Signer Identity Confirmation

Where an account requires it, IgniSign can check a signer's identity, for example through a one-time code or an ID check, before accepting their signature as valid. Once a signer completes that check, a Beam agent reads the outcome and only marks the document signed by that person if it passed, per the account's approved rule. A signer who fails the check, or abandons it partway through, gets flagged so a person can follow up and confirm the signature through another channel rather than the agent accepting an unverified one.

Signed Document Storage

Once a document is fully signed through IgniSign, it keeps the final copy along with a timestamped record of each signer's action. A Beam agent fetches that copy and its audit trail as soon as signing completes, attaches both to the relevant contract or order record, and notifies whoever owns that record that the document is ready. A stored copy or audit trail that looks incomplete, say a missing timestamp for one signer, gets flagged for a person to check with IgniSign support rather than filed as an ordinary, valid signed contract.