What the Hostaway integration does

Hostaway is a work management platform used by operations and project teams to manage product listings, messages, responses, and form submissions. In Beam, agents can retrieve the relevant context, apply an approved rule, update the next record, and route unusual cases to a person. Use the current record as a research lead for this scenario: Elevate your property management by streamlining bookings, guest communications, and listings effortlessly. Confirm the supported actions before enabling a workflow.

How Beam agents use Hostaway

A workflow starts when a response or submission arrives. The agent checks product listings, messages, responses, and form submissions in Hostaway, applies the workflow rule, performs the permitted update, and records the result. If required data or permissions are missing, the agent pauses and routes the case for review instead of guessing.

Example workflows

• When a response or submission arrives, a Beam agent reads product listings, messages, responses, and form submissions in Hostaway, updates the next record, and routes exceptions to the responsible owner.

• When a workflow request arrives, a Beam agent retrieves product listings, messages, responses, and form submissions from Hostaway, applies the agreed rule, and records the outcome for operations and project teams.

Operational value

• A clearer handoff between Hostaway and the systems around it.

• An auditable record of product listings, messages, responses, and form submissions and exception handling.

Before you build

Start with the product-specific scenario suggested by the current record: Elevate your property management by streamlining bookings, guest communications, and listings effortlessly. Confirm the supported product listings, messages, responses, and form submissions, authentication scopes, and availability for your Beam workspace. Keep exception handling explicit: pause and route a case when required data or permissions are missing.