Phone Verification Lookup

Epsy checks a phone number against carrier and lookup data and compares it with an expected name on file, which helps confirm a contact is who they claim to be. A Beam agent runs this check when a new contact or account is created, reads back the match result, and applies the approved rule for a confirmed match. Confirmed contacts get saved or marked as checked in the system of record, and the agent notes when the check ran. A mismatch between the phone and the expected name, or a number returning no result, gets routed to a person to review before approval.

Email Risk Lookup

Alongside phone checks, Epsy can look up an email address for signals like whether it is disposable or tied to known risk indicators. A Beam agent runs this lookup at signup or before a payment step, reads the risk signal returned, and applies the approved rule for what counts as acceptable versus worth a closer look. Low risk results move the workflow forward automatically, and the agent notes the outcome against the account. An email flagged as disposable, or a result the rule doesn't clearly cover, gets routed to a person before the account proceeds further.

Identity Match Confirmation

Epsy compares submitted contact details against its lookup data to confirm whether a name, phone, and email belong together, rather than checking each field in isolation. A Beam agent runs this combined check at account creation, reads back whether the fields match as expected, and applies the approved rule for how close a match needs to be. Matching accounts continue through onboarding without extra steps, and the agent notes that the check passed. Partial matches, or combinations Epsy can't confirm either way, get routed to a person to decide before the account is fully approved.