Shift Fill Matching

When a shift in Deputy goes unfilled, a Beam agent reads the roster gap along with each available staff member's qualifications, certifications, and hours already worked that week. It applies the customer's approved fill order, whether that means seniority, lowest cost, or first response, and offers the shift to eligible staff through Deputy. Once someone accepts, the agent updates the roster automatically. Two accepts arriving at once, no response inside the set window, or a fill that would breach an award condition all get routed to a manager to decide, since only a person can confirm pay and compliance details the agent cannot see.

Timesheet Variance Checks

A Beam agent compares each staff member's clocked in and clocked out times in Deputy against their rostered shift for the same day, checking for early starts, late finishes, or a missed break. Where the gap sits inside the tolerance the customer has approved, the agent notes the timesheet as checked and moves it forward toward payroll export. Where the gap is larger, or a break appears to have been skipped entirely, the agent leaves the entry open and notifies the rostering manager with the specific discrepancy found. It never edits clocked hours directly, since only a manager can confirm what actually happened on shift.

Shift Task Follow up

Deputy lets a manager attach checklist tasks to a shift, and a Beam agent reads which tasks remain unchecked once the shift has ended. Where the account is set up to allow it, the agent passes a reminder to the staff member or marks the task overdue in Deputy so the next shift can see it waiting. A task missed repeatedly across several shifts gets routed to a manager rather than closed automatically, since a pattern like that usually needs a conversation. The agent works only from tasks a manager has already defined and does not add new task types on its own.