What the Datadog integration does

Datadog is a software delivery platform used by software operations teams to manage monitors, incidents, events, dashboards, and services. In Beam, it becomes a controlled action point: agents can retrieve the context they need, make an approved update, and hand unusual cases to a person. The exact objects and permissions depend on the connector configuration, so use the capability evidence in the migration record when defining a workflow.

How Beam agents use Datadog

A workflow starts with an event such as a monitor or incident changes status. The agent checks monitors, incidents, events, dashboards, and services in Datadog, applies the workflow rule, performs the permitted update, and records the result. If the data is incomplete or the requested action falls outside the connector's permissions, the agent routes the case for review instead of guessing.

Example workflows

• When a monitor or incident changes status, a Beam agent reads monitors, incidents, events, dashboards, and services in Datadog, updates the next record, and routes exceptions to the responsible owner.

• When a workflow request arrives, a Beam agent retrieves monitors, incidents, events, dashboards, and services from Datadog, applies the agreed rule, and records the outcome for software operations teams.

• After a status, approval, or delivery event changes, a Beam agent checks monitors, incidents, events, dashboards, and services in Datadog, sends the next notification, and leaves an auditable handoff.

Operational value

• Fewer manual handoffs between Datadog and the systems around it.

• A clearer audit trail for monitors, incidents, events, dashboards, and services and exception handling.

• More consistent movement from a monitor or incident changes status to the next owner or system.

Before you build

Confirm the supported monitors, incidents, events, dashboards, and services, authentication scopes, and availability for your Beam workspace. Keep exception handling explicit: the agent should pause and route a case when required data or permissions are missing.