1. Project

Automate invoice capture, transparency, and reporting across multiple global geographies. The goal was to eliminate manual interventions in the order-to-cash cycle and create a trajectory toward the redeployment of 200 FTEs.

2. Context

A leading global insurer faced significant operational drag due to infrequent invoice exchanges and a lack of real-time visibility into payment statuses. Manual reconciliation was error-prone and resource-intensive, while legacy systems struggled to handle complex automated foreign currencies or cross-border tax rules. These manual interventions (e.g., invoice edits and data re-entry) drove up both operational risk and cost.

3. Options

The organization could have: (a) continued with manual, high-risk reconciliation processes; (b) attempted to patch legacy systems to handle global tax complexities; or (c) deployed Beam's intelligent automation to centralize and standardize the global invoice lifecycle.

4. Results

• 93% Accuracy on all tasks executed.

• 47% Reduction in total processing time.

• Projected redeployment of 200 FTEs.

• Real-time visibility into invoice and payment flows.

5. How

Beam implemented a centralized master invoice creation system to ensure total consistency across partner systems. This was paired with automated invoice booking and distribution across the insurer's global entities. By integrating directly with banking systems, the solution provided full visibility into customer payment flows and utilized intelligent reconciliation to automatically allocate incoming payments.

6. What

Global Order-to-Cash AI solution featuring automated invoice capture, bank integration, and intelligent reconciliation deployed across multiple geographies.