Automating the Global Invoice Lifecycle with Beam

A leading global insurer automated its order-to-cash cycle across multiple geographies, reaching 93% accuracy, cutting processing time by 47%, and putting 200 FTEs on a redeployment trajectory.

Key Outcomes

• 93% accuracy on all tasks executed

• 47% reduction in total processing time

• Projected redeployment of 200 FTEs

• Real-time visibility into invoice and payment flows

The Challenge: A Fragmented Global Invoice Lifecycle

The insurer faced significant operational drag from infrequent invoice exchanges and a lack of real-time visibility into payment statuses. Manual reconciliation was error-prone and resource-intensive, and legacy systems struggled with foreign currencies and cross-border tax rules. Manual interventions like invoice edits and data re-entry drove up both operational risk and cost.

AI-Powered Order-to-Cash Automation

Beam deployed a centralized, intelligent automation layer across the insurer's global entities. The solution was structured around four connected capabilities:

• Master invoice creation: A centralized system that ensured total consistency across partner systems.

• Automated booking and distribution: Invoices booked and distributed automatically across the insurer's global entities.

• Direct banking integration: Full visibility into customer payment flows through integration with banking systems.

• Intelligent reconciliation: Incoming payments automatically matched and allocated to the right invoices.

Transformative Results: Accuracy, Speed, and Capacity Unlocked

• 93% Accuracy: Across every task the system executed, removing error-prone manual reconciliation.

• 47% Faster Processing: Shorter cycle times across the order-to-cash process.

• 200 FTEs on a Redeployment Trajectory: Capacity freed up to focus on higher-value work.

• Real-Time Visibility: Invoice and payment flows visible across the global footprint, not trapped in legacy silos.

Beam's order-to-cash solution gave the insurer a single, standardized invoice lifecycle across geographies. By centralizing invoice creation, automating distribution, integrating directly with banks, and reconciling payments intelligently, Beam turned a fragmented, manual process into a transparent, automated one.

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