AI Agent Use Cases

Claims Processing

Accelerating insurance and service claims processing with automation to reduce turnaround time, decrease human error, and improve customer satisfaction.

AI Agent Use Cases

Claims Processing

Accelerating insurance and service claims processing with automation to reduce turnaround time, decrease human error, and improve customer satisfaction.

AI Agent Use Cases

Claims Processing

Accelerating insurance and service claims processing with automation to reduce turnaround time, decrease human error, and improve customer satisfaction.

Category

🏥 Healthcare

Built by

Beam.ai


Automatically process and evaluate insurance claims with AI Agents tailored to your company's specific needs. Agents can cover a wide array of different claims from consumer health insurance, automotive or agricultural


Faster claim processing at lower costs for happier customers

Streamline insurance claims processing with unparalleled accuracy. Our dedicated AI agents ensure swift, cost-effective resolutions 24/7, integrating seamlessly with your existing tools and workflows

Agents understand, categorise, respond.

Beam’s Insurance Claims Agents are trained on your existing documentation, past cases, and ask questions to better understand just like a human.


Learn how Beam is helping a leading Swiss insurance provider reduce claim processing time by 57% by automating 68% requests

Problem

The current claims process is a highly manual system. These inefficiencies results in long, and highly variable, wait times for customers while also requiring a significant amount of company resources.

Solution

By integrating with their IMS, Agents are able to automate most incoming claims and reduce processing times without sacrificing accuracy or quality and suggest drastically increasing the capacity of existing staff.

Result

By partnering with Beam, the Swiss insurance provider has been able to automate 68% of incoming claim volume, reducing processing times by average of 57% even during peak volumes.