Senior Agent Engineer
About Beam
Beam is a tech start-up leveraging Generative AI and NLP to build AI Agents for business operations. Beam's generative agents help organisations to boost their productivity by automating repetitive tasks in seconds. Powered by LLMs, AI agents are easy to setup, seamlessly integrate with business applications and support teams where they need them most. We are on a mission to transform business practices by empowering organisations with artificial intelligence to increase efficiency, improve competitiveness, and scale operations globally.
About the Role
As a Senior Agent Engineer at Beam, you will play a key role in delivering enterprise-grade AI agents tailored to address our customers' unique business challenges. You’ll partner directly with clients to discover their requirements, design customized solutions, and ensure the seamless implementation of AI agents, and collaborate with our product team to shape our strategic direction in the adoption of AI-powered solutions.
We’re looking for someone who thrives in an environment where ownership, creativity, and technical leadership are celebrated. If you're passionate about pushing the boundaries of AI and enjoy solving real-world challenges, this is the role for you.
Responsibilities
Your work will involve both engineering excellence and close customer collaboration, bridging the gap between product and business strategy. You will be expected to:
Drive the entire lifecycle of AI Agent deployment—from understanding customer requirements, through solution design, to hands-on implementation.
Be at the cutting edge of AI, using Generative AI models to solve critical business problems and driving new features that impact the future of Beam's AI platform.
Engage directly with customers across technical and executive teams, helping them discover automation opportunities and building AI solutions that enhance their operations.
Collaborate closely with product, engineering, and solutions teams to scope, define, and implement new features that tackle innovation gaps and enhance the customer experience.
Design AI Agents that are scalable, efficient, and seamlessly integrate into customer workflows, ensuring a smooth user experience.
Troubleshoot technical issues and provide expert guidance to customers and internal teams throughout the implementation process.
Act as a strategic technical partner, advising customers on best practices, identifying opportunities for deeper AI integration, and driving the adoption of solutions that align with their long-term goals.
Contribute to shaping the the direction of our AI Platform by providing feedback based on real-world use cases and customer insights.
Requirements
Bachelor's degree in Computer Science, Software Engineering, Artificial Intelligence, or a related field. Advanced degree (Master's or Ph.D.) preferred.
Minimum 5 years of proven experience in technical roles such as Software Development, Solutions Engineer, Implementation Engineer, or similar, with a focus on customer-facing technical support or solution design.
Experienced in Prompt Engineering, with the ability to design, refine, and optimize AI prompts for AI/LLM applications.
Experience engaging with enterprise-level customers, from gathering requirements to delivering tailored solutions.
Ability to troubleshoot and resolve complex technical challenges in collaboration with both internal and external teams.
Excellent communication and presentation skills, with the ability to simplify complex concepts for diverse stakeholders.
Passion for innovation and staying ahead of trends in AI technologies and customer engagement strategies.
Good to have:
Experience with backend tech stacks such as Python, JavaScript, and TypeScript.
Familiarity with cloud platforms such as AWS, GCP or Azure. API integrations is a plus.
Strong understanding of AI, machine learning concepts, and their practical applications in business processes.
Why Beam?
At Beam, we foster a culture of ownership and growth, giving you the freedom to take charge of your work and make a meaningful impact on the future of AI. As part of a highly collaborative, fast-paced startup, you’ll have the opportunity to work at the forefront of AI innovation, designing and building solutions that address real-world business challenges.
We offer more than just a job. Here, you’ll find:
Ownership and autonomy: You’ll have the opportunity to own the full lifecycle of projects, from conception to execution, and see your work directly impact businesses worldwide.
Personal and professional growth: We encourage continuous learning and innovation. Whether you're advancing in your technical expertise, growing your leadership skills, or shaping the next generation of AI solutions, your growth is our priority.
Being at the cutting edge: You’ll be working with the latest AI technologies, driving innovation in generative AI and natural language processing.
Competitive benefits and stock options: We offer a competitive salary, stock options, and comprehensive benefits to ensure you're not only rewarded today but also invested in the future of the company.
Collaborative Culture: You’ll work alongside brilliant minds in an agile, collaborative, and supportive startup environment, where your ideas can truly make a difference.
If you are passionate about leveraging AI to drive innovation and thrive in a collaborative, fast-paced environment, we’d love to hear from you! Join us in shaping the future of AI-powered solutions!
