Agent Engineer
About the Role
As an Agent Engineer at Beam, you will play a key role in delivering enterprise-grade AI agents tailored to address our customers' unique business challenges. You’ll partner directly with clients to discover their requirements, design customized solutions, and ensure the seamless implementation of AI agents, and collaborate with our product team to shape our strategic direction in the adoption of AI-powered solutions.
We’re looking for someone who thrives in an environment where ownership, creativity, and technical leadership are celebrated. If you're passionate about pushing the boundaries of AI and enjoy solving real-world challenges, this is the role for you.
Responsibilities
Your work will involve both engineering excellence and close customer collaboration, bridging the gap between product and business strategy. The key responsibilities entail the following:
Engage with stakeholders across various levels of the customer’s business, from technical teams to executive leadership.
Conduct in-depth discovery sessions to assess customer requirements and identify opportunities for automation with AI agents.
Present tailored demonstrations of our AI agents, highlighting their capabilities and fit for the customer’s needs and improve business efficiency.
Address technical challenges and collaborate with customer teams to resolve any obstacles in the implementation process.
Ensure that AI agents are scalable, efficient, and fully integrated into the customer’s workflows.
Collaborate closely with product, engineering, and solutions teams to scope, define, and implement new features that tackle innovation gaps and enhance the customer experience.
Act as a strategic technical partner, advising customers on best practices, identifying opportunities for deeper AI integration that align with their long-term goals.
Requirements
Bachelor's degree in Computer Science, Software Engineering, Artificial Intelligence, or a related field. Advanced degree (Master's or Ph.D.) preferred.
Minimum 3 years of proven experience in technical roles such as Solutions Engineer, Implementation Engineer, or similar, with a focus on customer-facing technical support or solution design.
Experience in Prompt Engineering, with the ability to design, refine, and optimize AI prompts for AI/LLM applications.
Experience engaging with enterprise-level customers, from gathering requirements to delivering tailored solutions.
Ability to troubleshoot and resolve complex technical challenges in collaboration with both internal and external teams.
Excellent communication and presentation skills, with the ability to simplify complex concepts for diverse stakeholders.
Passion for innovation and staying ahead of trends in AI technologies and customer engagement strategies.
Good to have:
Experience with backend tech stacks such as Python, JavaScript, and TypeScript.
Familiarity with cloud platforms such as AWS, GCP or Azure. API integrations is a plus.
Strong understanding of AI, machine learning concepts, and their practical applications in business processes.
Why Beam?
At Beam, we foster a culture of ownership and growth, giving you the freedom to take charge of your work and make a meaningful impact on the future of AI. As part of a highly collaborative, fast-paced startup, you’ll have the opportunity to work at the forefront of AI innovation, designing and building solutions that address real-world business challenges.
We offer more than just a job. Here, you’ll find:
Ownership and autonomy: You’ll have the opportunity to own the full lifecycle of projects, from conception to execution, and see your work directly impact businesses worldwide.
Personal and professional growth: We encourage continuous learning and innovation. Whether you're advancing in your technical expertise, growing your leadership skills, or shaping the next generation of AI solutions, your growth is our priority.
Being at the cutting edge: You’ll be working with the latest AI technologies, driving innovation in generative AI and natural language processing.
Competitive benefits and stock options: We offer a competitive salary, stock options, and comprehensive benefits to ensure you're not only rewarded today but also invested in the future of the company.
Collaborative Culture: You’ll work alongside brilliant minds in an agile, collaborative, and supportive startup environment, where your ideas can truly make a difference.
If you are passionate about leveraging AI to drive innovation and thrive in a collaborative, fast-paced environment, we’d love to hear from you! Join us in shaping the future of AI-powered solutions!
